Behind the brand: DIG – Clean clothes and a cleaner planet
OMO, Persil, Skip, Surf Excel, Breeze, Rinso: Unilever’s billion-euro laundry detergent family may be known by different names around the world, but they are all united by two things: the commitment to getting clothes clean and the belief that messy play is good. Here’s a master class on Unilever’s Dirt Is Good master brand.
How it started
It could be argued that the Dirt Is Good, or DIG as it is known, success story started in 1909 with the launch of Persil – the world’s first commercial laundry detergent.
But in real terms, the DIG story really begins nearly a century later, when in 2008 the decision was taken to unite the laundry brands within our portfolio (including OMO, Persil, Skip, Surf Excel, Rinso and Breeze) under the Dirt Is Good brand.
The move pioneered a marketing approach that focused on the brand purpose, as well as its superior performance as the industry’s No.1 laundry detergent.
Fourteen years later, the Dirt Is Good tagline and the visual ‘Splat’ that accompanies it have become symbols of the brand’s purpose: to inspire children to explore and play safe in the knowledge that DIG products will get even the messiest clothes clean again.
How it’s going
Dirt Is Good is Unilever’s biggest laundry brand and one of the most recognisable around the world. It holds either first or second positions in all key markets and sells over 300 packs every few seconds.
In fact, Unilever’s research found that 80% of British consumers asked to name any laundry detergent will say Persil first. In Brazil, OMO has been the No.1 recognised brand for the – beating the likes of Coca-Cola, Nike and Apple, perhaps unsurprising for a federation of brands that hold the fourth-largest FMCG penetration in the world.
Finding solutions to real consumer pain-points has as always been at the heart of the brand’s innovation. Persil was, for example, the first to introduce tablets in 1989 and capsules in 2000. The Persil Small & Mighty range, the UK & Ireland’s first double concentrated liquid detergent, was launched in March 2007, followed by the Dual Action Capsules, the first capsules in the UK with built-in stain removers.
In 2020, as part of Unilever’s , the brand stepped up its efforts to address the climate crisis by rethinking the way products were created, manufactured and packaged so that they remained tough on stains but were kinder to the planet.
Among a range of initiatives, DIG introduced plant-based stain removers and cardboard packaging. It also cut its use of virgin plastic and pioneered ingredients made from waste industrial emissions (see ‘Pushing boundaries for cleaner capsules’, below). Together these initiatives won DIG two awards from WARC, the global marketing consultancy: a Gold in the Most Effective Purposeful Campaign category, and the Special Sustainability Award.
In 2022 there was a new breakthrough with the launch of DIG’s most sustainable capsule ever, featuring a new formula for high performance on a low-energy cold wash. The capsules are not only tough on stains but have also reduced manufacturing greenhouse gas emissions by 16% while helping consumers save up to 60% energy per use at home.
The purpose that powers it
Since its creation in 2008, DIG has worked with parents, schools and external partners to promote outdoor play as a way for kids to learn and develop. The Dirt Is Good ethos is founded on the simple idea that by providing high-performance products that easily remove even the toughest stains, DIG is freeing children (and adults) to explore without worrying about getting messy.
The project was hugely successful, but by 2020 research revealed that DIG needed to pivot to address the evolving attitudes of both children and parents. As Lesley Thorne, Dirt Is Good Brand Equity Director, explains: “Child development is, as always, at the core of the brand, but that development is now more than ever about daring to take action on the issues and causes children believe in”.
Now through the Dirt Is Good project (live in the UK, Brazil, India, Thailand, Turkey, Vietnam and Chile), the brand is working with NGOs, schools and communities to inspire 10 million young people to take action for the causes that matter to them.
Brand new ideas
Product: Pushing boundaries for cleaner capsules
In 2021 DIG piloted the made with industrial emissions. Surfactants are a key ingredient for creating the foam and cleaning action of laundry products, and to date are typically derived from fossil fuels. However, thanks to new technology from carbon recycling company LanzaTech and with India Glycols, a manufacturer of green technology-based chemicals, a surfactant was produced made from carbon emissions. Used in limited-edition OMO capsules launched in China, this innovation was a milestone, marking the first time that a surfactant made using captured carbon emissions had come onto the market in a cleaning product.
Campaign: Changing the conversation
As the first detergent to focus on purpose as well as performance, DIG has always been an advertising adventurer. Faced with the challenge of how to reach tech-centric kids who were losing touch with the outdoors, the team turned to Trojan Horse tactics - light-heartedly concealing the true aim of the campaign - and teamed up with LOLA/Golin London advertising agencies to create a fake game trailer for the real-life game of tag. Game visuals, messaging, music and gaming influencers with a combined reach of 10.2 million were all used to highlight the fact that in the end real-life games deliver the biggest adrenaline rush. The campaign deservedly won Bronze at the 2022 Cannes Lions. #TagTheGame
Click below to see more ground-breaking ads from DIG
Packaging: Plastic free
As part of its commitment to a more sustainable future, DIG has created plastic-free packaging for its laundry capsules. Made 50% from recycled cardboard and 50% from materials from Forest Stewardship Council-certified forests, the new packaging ticks all the right boxes:
- Reduces plastic: 6,000 tonnes a year: the equivalent in weight to 500 double-decker buses
- Locks out moisture more effectively, thereby preventing capsules sticking together
- Child proof
- Easy to close
- Fully recyclable.