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Unilever Canada Issues Voluntary Nationwide Recall of Select Dry Shampoos

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October 18, 2022 – Toronto, Ontario – Unilever Canada today issued a voluntary product recall to the consumer level of select lot codes of Bed Head, Dove and TRESemmé dry shampoo aerosol products produced prior to October 2021 due to potentially elevated levels of benzene. An internal investigation identified the propellant as the source, and Unilever has worked with its propellant suppliers to address this issue.

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A complete list of the affected lot codes produced prior to October 2021 and consumer UPC codes can be found below, along with product images. No other products from Unilever Canada or its brands are impacted by this recall.

Risk Statement: Benzene is classified as a human carcinogen. Exposure to benzene can occur by inhalation, orally, and through the skin and it can result in cancers including leukemia and blood cancer of the bone marrow and blood disorders which can be life threatening. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources.

Based on an independent health hazard evaluation, daily exposure to benzene in the recalled products at the levels detected in testing would not be expected to cause adverse health consequences. Unilever Canada is recalling these products out of an abundance of caution.

The recalled products were distributed nationwide in Canada through retail outlets and online. Retailers have been notified to remove recalled products from shelves.

Consumers should stop using the affected aerosol dry shampoo products and visit UnileverRecall.com (Opens in a new window) for instructions on how to receive reimbursement for eligible products. If consumers have further questions, they may also contact Unilever by calling 1-877-270-7412, Monday through Friday, 8:30 a.m. to 9 p.m. EST.

Adverse reactions or quality problems experienced with the use of the dry shampoo aerosol products may be reported to Health Canada’s Consumer Reporting program either online or by regular mail.

  • Complete and submit the report Online: Consumer Product Incident Report Form
  • Regular Mail: Complete the form online, under the Submit Options section, select “Print and submit by post” and mail to address provided. For any questions, call 1-866-662-0666.

This recall is being conducted with the knowledge of Health Canada.

Images of dry shampoo products from Dove, TIGI Bed Head) and TREsemme.

Lot Codes

Product Description

UPC

01040KK70, 01060KK70, 03301KK33, 05140KK89, 05150KK89, 08180KK02, 09301KK59, 11090KK15

Dove Care Between Washes Invigorating Dry Shampoo, 142g

079400210074

06101KK33, 07230KK31, 11090KK32, 11100KK32

Dove Refresh + Care Unscented Dry Shampoo, 142g

079400449429

02060KK77, 02070KK77, 04130KK84, 04140KK84, 04141KK38, 04141KK39, 06031KK47, 08190KK03, 11250KK17

Dove Volume Dry Shampoo, 142g

079400581648

04100KK37

Dove Refresh + Care Fresh & Floral Dry Shampoo, 142g

079400449399

07160KK58, 08200KK60, 11230KK66, 01201KK68, 03251KK71, 04161KK72, 06101KK75, 07281KK78

Dove Care Between Washes Fresh Coconut Dry Shampoo, 142g

079400461797

03041KK22, 04151KK23, 06081KK24 07010KK19, 09150KK20, 09160KK20, 11100KK21, 11110KK21

Dove Care Between Washes Invisible Dry Shampoo, 142g

079400461803

01220KK06, 05041KK20, 11040KK15

Dove Care Between Washes Go Active Dry Shampoo, 142g

079400470287

11040KK07, 11050KK07

Dove Charcoal & Clarify Dry Shampoo, 142g

079400472625

06170KK57, 06180KK57

Dove Refresh + Care Volume Dry Shampoo, 32g

079400665287

04090KK53, 11060KK54

TRESemmé Volume Clean Dry Shampoo, 121g

055451332668

06190KK15

TRESemmé Volume Clean Dry Shampoo, 206g

055451001823

05290KK13

TRESemmé Fresh Clean Dry Shampoo, 206g

055451001830

03061KK06, 04301KK07, 07140KK04

Bed Head Dirty Secret Dry Shampoo 6.2 oz/179g, 300mL

615908432695

07200KK01, 07210KK01, 09091KK06

Bed Head OH Bee Hive Dry Shampoo 5 oz/142g, 238mL

615908431308

06110KK01, 10200KK05

Bed Head Mini Dirty Secret Dry Shampoo 2.1 oz/58g, 100mL

615908432725


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