A complete list of the affected lot codes produced prior to October 2021 and consumer UPC codes can be found below, along with product images. No other products from Unilever Canada or its brands are impacted by this recall.
Risk Statement: Benzene is classified as a human carcinogen. Exposure to benzene can occur by inhalation, orally, and through the skin and it can result in cancers including leukemia and blood cancer of the bone marrow and blood disorders which can be life threatening. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources.
Based on an independent health hazard evaluation, daily exposure to benzene in the recalled products at the levels detected in testing would not be expected to cause adverse health consequences. Unilever Canada is recalling these products out of an abundance of caution.
The recalled products were distributed nationwide in Canada through retail outlets and online. Retailers have been notified to remove recalled products from shelves.
Consumers should stop using the affected aerosol dry shampoo products and visit UnileverRecall.com (Opens in a pop-up window) for instructions on how to receive reimbursement for eligible products. If consumers have further questions, they may also contact Unilever by calling 1-877-270-7412, Monday through Friday, 8:30 a.m. to 9 p.m. EST.
Adverse reactions or quality problems experienced with the use of the dry shampoo aerosol products may be reported to Health Canada’s Consumer Reporting program either online or by regular mail.
- Complete and submit the report Online: Consumer Product Incident Report Form
- Regular Mail: Complete the form online, under the Submit Options section, select “Print and submit by post” and mail to address provided. For any questions, call 1-866-662-0666.
This recall is being conducted with the knowledge of Health Canada.
Lot Codes | Product Description | UPC |
---|---|---|
01040KK70, 01060KK70, 03301KK33, 05140KK89, 05150KK89, 08180KK02, 09301KK59, 11090KK15 | Dove Care Between Washes Invigorating Dry Shampoo, 142g | 079400210074 |
06101KK33, 07230KK31, 11090KK32, 11100KK32 | Dove Refresh + Care Unscented Dry Shampoo, 142g | 079400449429 |
02060KK77, 02070KK77, 04130KK84, 04140KK84, 04141KK38, 04141KK39, 06031KK47, 08190KK03, 11250KK17 | Dove Volume Dry Shampoo, 142g | 079400581648 |
04100KK37 | Dove Refresh + Care Fresh & Floral Dry Shampoo, 142g | 079400449399 |
07160KK58, 08200KK60, 11230KK66, 01201KK68, 03251KK71, 04161KK72, 06101KK75, 07281KK78 | Dove Care Between Washes Fresh Coconut Dry Shampoo, 142g | 079400461797 |
03041KK22, 04151KK23, 06081KK24 07010KK19, 09150KK20, 09160KK20, 11100KK21, 11110KK21 | Dove Care Between Washes Invisible Dry Shampoo, 142g | 079400461803 |
01220KK06, 05041KK20, 11040KK15 | Dove Care Between Washes Go Active Dry Shampoo, 142g | 079400470287 |
11040KK07, 11050KK07 | Dove Charcoal & Clarify Dry Shampoo, 142g | 079400472625 |
06170KK57, 06180KK57 | Dove Refresh + Care Volume Dry Shampoo, 32g | 079400665287 |
04090KK53, 11060KK54 | TRESemmé Volume Clean Dry Shampoo, 121g | 055451332668 |
06190KK15 | TRESemmé Volume Clean Dry Shampoo, 206g | 055451001823 |
05290KK13 | TRESemmé Fresh Clean Dry Shampoo, 206g | 055451001830 |
03061KK06, 04301KK07, 07140KK04 | Bed Head Dirty Secret Dry Shampoo 6.2 oz/179g, 300mL | 615908432695 |
07200KK01, 07210KK01, 09091KK06 | Bed Head OH Bee Hive Dry Shampoo 5 oz/142g, 238mL | 615908431308 |
06110KK01, 10200KK05 | Bed Head Mini Dirty Secret Dry Shampoo 2.1 oz/58g, 100mL | 615908432725 |