A complete list of the affected lot codes produced prior to October 2021 and consumer UPC codes can be found below, along with product images. No other products from Unilever Canada or its brands are impacted by this recall.
Risk Statement: Benzene is classified as a human carcinogen. Exposure to benzene can occur by inhalation, orally, and through the skin and it can result in cancers including leukemia and blood cancer of the bone marrow and blood disorders which can be life threatening. Benzene is ubiquitous in the environment. Humans around the world have daily exposures to it indoors and outdoors from multiple sources.
Based on an independent health hazard evaluation, daily exposure to benzene in the recalled products at the levels detected in testing would not be expected to cause adverse health consequences. Unilever Canada is recalling these products out of an abundance of caution.
The recalled products were distributed nationwide in Canada through retail outlets and online. Retailers have been notified to remove recalled products from shelves.
Consumers should stop using the affected aerosol dry shampoo products and visit UnileverRecall.com (Opens in a pop-up window) for instructions on how to receive reimbursement for eligible products. If consumers have further questions, they may also contact Unilever by calling 1-877-270-7412, Monday through Friday, 8:30 a.m. to 9 p.m. EST.
Adverse reactions or quality problems experienced with the use of the dry shampoo aerosol products may be reported to Health Canada’s Consumer Reporting program either online or by regular mail.
- Complete and submit the report Online: Consumer Product Incident Report Form
- Regular Mail: Complete the form online, under the Submit Options section, select “Print and submit by post” and mail to address provided. For any questions, call 1-866-662-0666.
This recall is being conducted with the knowledge of Health Canada.
01040KK70, 01060KK70, 03301KK33, 05140KK89, 05150KK89, 08180KK02, 09301KK59, 11090KK15
Dove Care Between Washes Invigorating Dry Shampoo, 142g
06101KK33, 07230KK31, 11090KK32, 11100KK32
Dove Refresh + Care Unscented Dry Shampoo, 142g
02060KK77, 02070KK77, 04130KK84, 04140KK84, 04141KK38, 04141KK39, 06031KK47, 08190KK03, 11250KK17
Dove Volume Dry Shampoo, 142g
Dove Refresh + Care Fresh & Floral Dry Shampoo, 142g
07160KK58, 08200KK60, 11230KK66, 01201KK68, 03251KK71, 04161KK72, 06101KK75, 07281KK78
Dove Care Between Washes Fresh Coconut Dry Shampoo, 142g
03041KK22, 04151KK23, 06081KK24 07010KK19, 09150KK20, 09160KK20, 11100KK21, 11110KK21
Dove Care Between Washes Invisible Dry Shampoo, 142g
01220KK06, 05041KK20, 11040KK15
Dove Care Between Washes Go Active Dry Shampoo, 142g
Dove Charcoal & Clarify Dry Shampoo, 142g
Dove Refresh + Care Volume Dry Shampoo, 32g
TRESemmé Volume Clean Dry Shampoo, 121g
TRESemmé Volume Clean Dry Shampoo, 206g
TRESemmé Fresh Clean Dry Shampoo, 206g
03061KK06, 04301KK07, 07140KK04
Bed Head Dirty Secret Dry Shampoo 6.2 oz/179g, 300mL
07200KK01, 07210KK01, 09091KK06
Bed Head OH Bee Hive Dry Shampoo 5 oz/142g, 238mL
Bed Head Mini Dirty Secret Dry Shampoo 2.1 oz/58g, 100mL